Repairs and Maintenance
Welcome to the repairs and maintenance section. Here you can report a repair, learn more about our repairs service and see helpful tips and information for around the home.
Most of the repairs we carry out to your home are to fix items that are damaged or broken through normal wear and tear. We will offer you an appointment within 10 working days if it is not an emergency repair. For emergency repairs we will respond within twenty four hours
- Gas servicing and Maintenance
As well as carrying out gas related repairs, we also check the safety of gas appliances in your home every year.
- Planned Maintenance and Improvements
Some repairs are planned as part of a programme to maintain or improve your home. This includes internal and external painting, kitchens, bathrooms, windows, and rewires.
- Gas leaks should be reported immediately to National Grid on:
0800 111 999
- Repairs & Maintenance policy : pdf
- Repairs Service leaflet : pdf