Last Updated 03 July 2009

Important: Residents are no longer able to pay their rent using PAYzone outlets, unless the outlet also processes PayPoint transactions. Please use the other methods for paying your rent:

  • by Direct Debit
  • at any Post Office or PayPoint using your rent payment card
    (swipe card)
  • via the internet, using a debit card and your Allpay swipe card
  • by telephone using a debit card and your Allpay swipe card
    (Dial 0870 770 0472)
  • by debit card at Kemble's office
  • direct to us from your local housing benefit office, if you are entitled to benefit. 

 

Kemble Housing Scrutiny Panel
A small group of customers known as the Scrutiny Panel, will be working with Kemble's Assistant Director and Board Members to help provide a better understanding of how customers experience the service from their landlord.

We are now looking for more members, so if you are interested in feeding ideas into the Scrutiny Panel or becoming a member, please contact: Karen Pritchard, Assistant Director on 01432 377900.

For further information and to see how we are performing against the local KPIs as agreed by the Scrutiny Panel as at January 2009, you can download the document below: titled 'Scrutiny Panel'

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   Our normal office opening hours 
   are:
  Monday 9am - 5pm
  Tuesday 9am - 5pm
  Wednesday 9am - 5pm
  Thursday 10am - 5pm
  Friday 9am - 5pm

 

   

Report a Repair

 

 

Kemble Housing is one of Herefordshire's foremost providers of social housing and is part of the West Mercia Housing Group along with Harden and Nexus. Its management portfoilio of over 1,000 properties includes sheltered housing schemes for older people in Hereford, family housing, small rural schemes in outlying towns and villages and housing with support  in partnership with a range of specialist agencies. 

Kemble is registered as a charitable Industrial and Provident Society in England with a registered number of 29939R and has been providing affordable housing for the people of Herefordshire for over 25 years. We have family homes, flats and sheltered housing for older people.

We aim to provide excellent housing and customer services to the people of Herefordshire. We are an Industrial and Provident Society, with charitable rules. We are registered with the Housing Corporation as a registered social landlord. Our activities are regulated by the Housing Corporation.


PDF File  Scrutiny Panel  (59 KB)

PDF File  Performance against our 'Service Standards' - April 08 - February 09  (211 KB)

PDF File  Performance against our 'Service Standards' - April 08 - November 08  (211 KB)

PDF File  Kemble - End of Year Review - March 2008  (5047 KB)

PDF File  Map / directions to Kemble Housing's office  (407 KB)


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